Sheila Brown, R.N., MBA, FACHE - Chief Operations Officer
Sheila Brown is a health care executive with more than 25 years of experience in health care administration. She began her career in St. Louis, MO at BJC Health System where she served on the management team before branching into California where she joined Palomar Health in 1992.
In her role as Chief Operations Officer, Sheila is responsible for all operational aspects of Palomar Health, which includes 395 licensed acute care hospital beds and a 129-bed skilled nursing facility, as well as Ambulatory Services.
Prior to becoming Chief Operations Officer, Sheila was Vice President, Continuum Care. Her responsibilities included overseeing the operations of the Inpatient Acute Rehabilitation Unit, Skilled Nursing Facility, Home Health Services, Ambulatory Care Services, and Palomar Health Expresscare Clinics where she developed the Health Districts’ first retail health clinics in California, along with the development of a hospital campus outpatient pharmacy, retail center and Starbucks.
She led the Service Excellence initiative, resulting in a movement from 11th percentile ranking to the 81st percentile ranking in Patient Satisfaction nationally (Press Ganey measurement), throughout a three-year period. In addition, she led the Palomar Health team in obtaining the Community-Based Care Transitions Program (CCTP) with CMS, Scripps, Sharp, and UCSD hospitals, and the San Diego County Aging and Independent Services, the largest project to date funded by CMS. Recently, she established the Behavioral Health Hospitalist program and secured the Palomar Health/Kindred partnership to establish a rehabilitation hospital.
Sheila received her Bachelor of Science in Nursing from St. Louis University and a Masters in Business Administration from University of Phoenix. She is a Fellow in the American College of Health Care Executives and served as a Board Member-At-Large for San Diego Organization of Healthcare Leaders. Sheila is a past Chair (2009) for the San Marcos Chamber of Commerce and more recently (2018) the Chair of North County Health Services. She has also been a member of California Hospital Association, Post-Acute Care Services Board. Additionally, she serves on the California State San Marcos University Community Council.
On a personal level, Sheila is extremely proud of her supportive husband and two wonderful children, and is a keen advocate for strong family and community values.
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