Our Service Excellence Department is dedicated to assuring you have a positive patient experience. If you would like to share an experience with us, please contact our patient experience team. We welcome your feedback! Please read more about our dedication to positive patient experiences.
If your submission requires a reply, we will make every effort to contact you as soon as possible.
For your protection, Palomar Health does not recommend the use of email to convey personal or medical information. If you are experiencing an emergency, please call 911, or if you have questions about your current treatment, please call your provider directly.
Palomar Medical Center Downtown Escondido
555 E. Valley Parkway
Palomar Medical Center Escondido
2185 Citracado Parkway
Escondido, CA 92029
Palomar Medical Center Poway
15615 Pomerado Road
Poway, CA 92064
Learn more about our locations
Public Relations Manager
120 Craven Road, Suite 200
San Marcos, CA 92078
Search for a job with Palomar Health or call (800) 437-7747.
Patient Financial Services
To receive a price estimate for service or speak with a customer service specialist,
call (858) 675-5218.
Learn more about Patient Financial Services
Medical Records and Privacy Office
2227 Enterprise St.
Escondido, CA 92029
Fax: (760) 480-7966
Learn more about Medical Records
You can also contact us through our confidential Compliance Hotline (800) 850-2551 or our confidential Web Reporting site. Both the Hotline and Reporting Site are run for Palomar Health by an independent company so that you can use both resources to raise concerns to us about our District’s operations anonymously, if you choose this route.
Learn more about Palomar Health's Corporate Compliance
Infection Prevention & Control
Valerie Martinez, Infection Control Officer
Contact Us for Other Inquiries
For any other questions or inquiries, please contact us directly by emailing ContactUs@palomarhealth.org or calling (760) 740-6345. We also offer a convenient online form.