Contact Us

Our Service Excellence Department is dedicated to assuring you have a positive patient experience. If you would like to share an experience with us, please contact our patient experience team. We welcome your feedback! Please read more about our dedication to positive patient experiences.

If your submission requires a reply, we will make every effort to contact you as soon as possible.

For your protection, Palomar Health does not recommend the use of email to convey personal or medical information. If you are experiencing an emergency, please call 911, or if you have questions about your current treatment, please call your provider directly.


Palomar Medical Center Downtown Escondido
555 E. Valley Parkway

Palomar Medical Center Escondido
2185 Citracado Parkway
Escondido, CA 92029
(442) 281-5000

Palomar Medical Center Poway
15615 Pomerado Road
Poway, CA 92064
(858) 613-4000

Learn more about our locations

Media Contact

Derryl Acosta
Public Relations Manager
120 Craven Road, Suite 200
San Marcos, CA 92078
(442) 281-3264



Search for a job with Palomar Health or call (800) 437-7747.

Patient Financial Services

To receive a price estimate for service or speak with a customer service specialist,
call (858) 675-5218.

Learn more about Patient Financial Services

Medical Records

Medical Records and Privacy Office
2227 Enterprise St.
Escondido, CA 92029
(760) 480-7901
Fax: (760) 480-7966
Learn more about Medical Records


Corporate Compliance

You can also contact us through our confidential Compliance Hotline (800) 850-2551 or our confidential Web Reporting site. Both the Hotline and Reporting Site are run for Palomar Health by an independent company so that you can use both resources to raise concerns to us about our District’s operations anonymously, if you choose this route.
Learn more about Palomar Health's Corporate Compliance

Infection Prevention & Control

Valerie Martinez, Infection Control Officer 
(858) 583-8554


Contact Us for Other Inquiries

For any other questions or inquiries, please contact us directly by emailing or calling (760) 740-6345. We also offer a convenient online form.