Contact Us

Contact Us

Our Service Excellence Department is dedicated to assuring you have a positive patient experience. If you would like to share an experience with us, please contact our patient experience team. We welcome your feedback! Please read more about our dedication to positive patient experiences.

If your submission requires a reply, we will make every effort to contact you as soon as possible.

For your protection, Palomar Health does not recommend the use of email to convey personal or medical information. If you are experiencing an emergency, please call 911, or if you have questions about your current treatment, please call your provider directly.


Search for a job with Palomar Health or call (800) 437-7747.

Medical Records

Medical Records
Palomar Medical Center Escondido
2185 Citracado Parkway
Escondido, CA 92029
(760) 480-7901
Fax: (760) 480-7966
Learn more about Medical Records

For concerns regarding electronic health information (EHI) requests, please utilize the convenient online form.

Patient Financial Services

To receive a price estimate for services, please visit our estimate portal or call (442) 281-2220.

To speak with a customer service specialist, please call (833) 452-0249.


Palomar Medical Center Poway

15615 Pomerado Road

Poway, CA 92064

(858) 613-4000

Palomar Medical Center Escondido

2185 Citracado Parkway

Escondido, CA 92029

(442) 281-5000


Public Relations Contact

InnoVision Marketing Group
(For media requests only)

E-Notifications Requestor Portal

Palomar Health has chosen PatientPing to facilitate the delivery of real-time event notifications for care events occurring at our facilities, as required by CMS’ electronic event notifications Condition of Participation (e-notifications CoP)*. To request e-notifications for your patient’s care events at Palomar Health, please fill in the required information using this link.

Corporate Compliance

Palomar Health is committed to the highest level of ethical and legal behavior. Should you have any concerns about how the District is managing these responsibilities, please contact the Corporate Compliance Department.


Learn more about volunteering at Palomar Medical Center.

Patient Concerns

Please call (760) 740-6345 if you want to express a concern regarding services at a Palomar Health facility.

Please call (877) 376-3930 if you want to express a concern regarding Palomar Health Medical Group (Arch/Graybill).

Contact Us for Other Inquiries

For any other questions or inquiries, please contact us directly by calling (760) 740-6345 or fill out the form below.